課程資料
Certificate in Agentic AI for Business Productivity
AIBIZ
　
隨著生成式 AI（Generative AI）的急速發展，全球企業對人工智能的期望，已不再局限於只懂回答提問的AI聊天機械人（Chatbot），而是轉向能夠自主執行任務、具備推理能力、並可交付實際工作成果的「代理式AI」（Agentic AI）。
 
根據Google Cloud發布的《AI Agent Trends 2026》調查報告，在超過3,400個已採用生成式AI的企業案例中，52％的企業已經在真實業務環境中部署AI代理（AI Agent），其領域涵蓋客戶服務（49％）、營銷與資安營運（46％）、技術支援（45％）、以及產品創新（43％）。
 
從 AI Chat 躍升至 AI Agent，釋放無可比擬的生產力
 
目前不少行政人員或專業人士仍需耗費大量時間，處理商業文書、資料彙整、或進度匯報等繁瑣工作，以致無法集中精力應付更重要的任務。「ChatGPT Work」等次世代AI 代理工具的誕生，正可以接手處理這些令人困擾的瑣事。
 
ChatGPT Work 具備強大的自主工作流程 （Autonomous Workflow）能力，不僅能瀏覽網頁、分析數據、讀寫電腦資料夾，還能串連 Google Drive、Gmail、Calendar、Ｍicrosoft Word、Excel及PowerPoint等日常辦公軟件，將零碎的步驟整合為自動化標準作業流程。懂得靈活駕馭這些 AI Agents 的行政人員，將能以倍數提升個人及團隊的工作效率。
 
掌握 Agentic Prompting，助你職場之路走得更遠
 
未來職場的競爭力，在於你是否懂得「指揮」AI 代理為你工作。

有見及此，Fevaworks 特別為大家精心打造全新【Certificate in Agentic AI for Business Productivity】課程。

本課程專為非技術背景的行政人員及專業人士而設，教導你如何運用「代理提示詞技巧」（Agentic Prompting），精準地指示 ChatGPT Work 處理不同的商業任務：從自動化資料處理、銷售數據整合、到財務報表生成、業務電郵管理，讓你全方位掌握 AI 代理的實戰技能，成為 AI 黃金時代下不可或缺的專業人才！
 
本課程適合以下對象進修：
 
• 希望大幅提升日常辦公效率的行政人員
 
• 需處理大量數據、報表及跨部門協作的財務或銷售人員
 
• 想自我增值、培養自動化辦公技能以提升職場競爭力的非技術背景上班族
 
• 曾接觸 ChatGPT或Gemini等聊天機械人，現希望進化為AI代理專才的知識型工作者
 
• 計劃帶領團隊引入 AI 代理以建立自動化工作流程的企業管理層
 
 


名師介紹:


Mr. Leung

Mr. Leung is a Digital Marketing Coach & Consultant with 20 years of progressive experience in online media operations, web analytics, digital marketing, and content strategy.

He has played a leading role in a wide range of digital projects including infotainment portal, online community, e-commerce system, location-based platform, and mobile app, providing in-depth technical evaluation and strategic marketing proposals to meet the evolving demands from the public users and the corporate clients.

As an experienced digital marketer, Mr. Leung has delivered lectures on a range of programs from Search Engine Optimization & Content Marketing to Social Media Strategy & Digital Marketing Analytics in different local educational institutes. Having graduated with a Master of Science in Business Information Technology at Middlesex University London, he has developed both his practical and theoretical knowledge in digital media.


完成課程後，學員更可獲發課程修畢證書

 

 

 

 

　
若想更了解以上資訊，歡迎致電 3106 8211 查詢。
　
課程費用: $999

　
課程費用無須申請任何政府基金資助。
繳費方法:

一般課程：按月等額收取列明的課程費用。本中心將不早於課程開始的一個月前收取第一期費用。除第一期的費用外，每期的費用會在課程進行期間每月的首個上學日或之後收取。

組合課程：若該課程為組合課程，本中心將按該組合課程分科收費，直至所收學費為該組合課程的等額費用為止。

　
退款安排: 本中心備有完善之退款政策及程序。學生將會於報讀課程前獲發有關之文件，學員亦可按此閱讀。
　
質素保證: 本中心備有完善之免費補堂，免費重讀及彈性上課安排，令學員更有保障。
　
　 　
理論: 0小時 實習: 12小時 示範: 0小時

合共: 12小時

　

課程內容:
Module 1: Agentic Prompting and the Agent Brief
 
  • AI Chat vs. AI Agent: Understand the shift from generating plain text in a chat window to delivering finished document files.
  • Agentic AI Landscape: Distinguish business-focused AI Agents (like ChatGPT Work, Claude Cowork) from developer-focused AI Agents (like ChatGPT Codex, Claude Code).
  • Agentic Prompting: Move away from "asking questions" to structuring standard operating procedures and context for AI.
  • Autonomous Workflow: How modern AI Agents perceive data, reason through multi-step plans, interact with tools, and learn from feedback.
  • Governance and the Human-in-the-Loop: Manage autonomous AI Agents safely and securely.
 
Module 2: Mastering ChatGPT Work
 
  • Understanding ChatGPT Work: How to install ChatGPT desktop app and configure Work mode.
  • Local File & Folder Processing: Grant secure folder access to allow the AI Agent to read document files and write structured data back into the same directory.
  • Plugin Orchestration: Connect the core operational stack (like Google Drive, Calendar, and Gmail) to automate cross-platform research.
  • Skills Usages: Deploy reusable instruction sets to standardize formatting, tone, and recurring weekly tasks across the team.
  • Computer Use & The Built-in Browser: Utilize ChatGPT Work to navigate web interfaces, authenticate securely, and manipulate desktop applications that lack APIs.
 
Module 3: Orchestrating Productivity & Collaboration
 
  • Data Handling: Instruct the AI Agent to query tabular data and clean messy spreadsheets; to build reproducible analyses and export them directly into formatted slide decks.
  • Workflow Delegation: Utilize the AI Agent to hand off tasks that span multiple desktop applications.
  • Knowledge Consolidation: Direct the AI Agent to synthesize dense documentation, corporate policies, and asynchronous chat threads into actionable decision memos.
  • Inbox and Schedule Orchestration: Automate the triage of email inbox, draft context-aware responses, and generate daily priority briefs based on calendar and project tracker data.
 
Module 4: Automating Finance & Sales Operations
 
  • Variance Analysis: Prompt the AI Agent to build variance driver bridges comparing budget against actuals.
  • Financial Modeling: Instruct the AI Agent to clean legacy financial models, explicitly flag modeling assumptions, and forecast cash flow based on constrained inputs.
  • Leadership Reporting: Turning monthly close data into narrative CFO or board reporting packs, ensuring data provenance remains traceable.
  • Pipeline Prioritization: Synthesize customer records, email threads, and product usage signals to rank accounts requiring immediate intervention.
  • Meeting Automation: Generate pre-meeting briefs from cross-platform data (like Slack, Google Drive, CRM) and turning Zoom/Teams transcripts into formalized follow-ups.
 
 
Note: The course outline is subject to change based on the needs and requirements of the students and the latest updates in the market.
 
　
 
如有任何有關課程之查詢，歡迎致電 3106 8211 與我們的客戶關係主任聯絡。
　
AIBIZ2609001O　
日期 10/9/2026~8/10/2026 (THU)
時間 19:00~22:00　
合共 12 小時
上課地點 網上 Online Live (Microsoft Teams)
課程費用 $ 999